FAQ

FAQs

Below FAQ are some common concerns of our clients before purchasing the products or for support.

If you have other questions, please just send it to support@triskel-eyewear.com.

Pre Sale Questions

What types of sunglasses do you offer?

We offer a wide selection including polarized sunglasses, blue light glasses, clip-on styles, and trendy frame shapes like square, cat-eye, round, aviator, oversized, and more.

Are your sunglasses polarized?

Yes, many of our sunglasses come with polarized lenses, designed to reduce glare and enhance visual clarityโ€”especially useful for driving and outdoor activities.

Do your sunglasses offer UV protection?

Yes, all of our eyewear provides 100% UV400 protection, blocking harmful UVA, UVB, and UVC rays.

What accessories are included with my purchase?

Most models come with a cleaning cloth, protective pouch, and hard case. Accessories may vary by product โ€” please check each product description for details.

Do you ship internationally?

Yes, we ship to many countries including the USA, Europe, Argentina, and more. International customers are responsible for any applicable customs fees or duties.

Post-Sale Questions

How long does shipping take?

Orders are processed within 1โ€“2 business days, and standard delivery takes 8โ€“10 business days via DHL or FedEx. You'll receive tracking information via email once your order ships.

How can I track my order?

You can track your order from this page: Track Order

How do I return a product?

Email support@triskel-eyewear.com with your order number and reason for return. We'll review your request and provide return instructions.

What's your return policy?

Returns accepted within 60 days of delivery. Items must be unused, in original packaging, and refunds are issued to the original payment method after inspection.

Return shipping is covered by the customer (unless we made an error).

Do you offer exchanges?

We currently do not offer direct exchanges. You can return the item for a refund and place a new order.

What if I receive a damaged or defective product?

Please contact us immediately at support@triskel-eyewear.com. We'll arrange for a replacement or refund depending on the issue.

Unable to find satisfactory answers?

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